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FAQs – Trading Platform

Orders, charts, risk tools and access — everything about using the platform itself.

How do I place my first trade?

Open the instrument from the watchlist, choose your volume, optionally set a stop loss and take profit, then press Buy or Sell to send the order at market price.

What order types are supported?

Market orders execute immediately at the current price. Pending orders — buy limit, sell limit, buy stop and sell stop — trigger only when the market reaches the level you set.

Can I change a stop loss after opening a position?

Yes. Open the position from the positions panel and edit the stop loss or take profit at any time while the market is open.

Why is my order filled at a different price?

During fast markets or news releases the available price can change between sending and executing the order. This is slippage and it can work for or against you.

Can I use the platform on mobile?

Yes. The platform runs in any modern mobile browser, and dedicated iOS and Android apps are coming soon.

Where do I see my trading history?

The history tab in your client portal lists every closed position with entry, exit, volume and realised result, and can be exported for your records.

Your next step starts with CNDLEX

Open your account to reach global markets through a platform that combines advanced analysis tools with a simple and clear trading experience.